Refund Policy

Refunds for payments made through the E-Wallet are not possible except in the following situations:

• Whenever a customer's card or bank account is debited excessively or multiple times in a single transaction, there is a technical error.
• A refund will be issued to customers, excluding the charge for the E-Wallet.
• The customer's card/bank account is being charged due to a technical error, but they are not enrolled for the exam.
• Wireattire Technology provides free enrollment to customers.
• Any refund requested by a customer will be deducted from the E-Wallet fee and charges.
• When an original payment receipt was generated during payment, a refund request must be submitted with the transaction number. After receiving your application, Wireattire Technology will send the money back to you by electronic check within 21 days.
• Depending on its policies, it may take your bank 3–21 days to process the funds.
• Payment issues will be resolved by Wireattire Technology by contacting users or payers who have not made payment. If a dispute arises between the payee and payer, Wireattire Technology can direct credit the disputed amount to the disputing payer's account.
• There is no right for the payee to dispute the direct credit and debit to their account, which is the account of the disputing payer.
• According to the settlement agreement between the payee and payer, Wireattire Technology will handle the money.
• If there is a chargeback, payment has already been made to the payee/user/service provider, and the payment will be settled as agreed.